Welcome to HDI Atlanta!

There are a number of organizations out there for professionals in the customer service field. HDI is the organization that specifically serves Information Technology service and support professionals.

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Events Calendar

July 2009
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Upcoming Events

HDI Atlanta July Chapter Meeting
07-16-2009
HDI Atlanta July Chapter Meeting

meetingTopic: Keeping Employees Engaged Despite Tough Times
Thursday, July 16 2009, 11:30am - 1:30pm

What is employee engagement?  Why is it important, especially in these economic times? 
 
This meeting will be an interactive panel discussion on the topic of employee engagement.  Our panelists will share their knowledge and experience on this topic and everyone in attendance will get a chance to ask questions and share their ideas and thoughts.  

Click HERE for more information

 
Website Registration

Are you a member of HDI Atlanta?  If so, be sure to register on this site to get the most our your membership!  Click HERE to register now.  Please note that all requests for registration are checked against the HDI Global member database before authorization.  Membership is required for site registration.

 
HDI Atlanta Chapter Library

LibraryIn 2008, the HDI Atlanta Chapter decided to start a library for all of our members.  Any member of HDI Atlanta would have the ability to check out books on a wide array of topics including management, motivation, call center technology, and many others.  Our library is now operational and ready for our members!

The HDI Atlanta Library is now ONLINE!  Just click HERE (requires member login) to view what we have to offer or click the link in the HDI Atlanta Community menu (requires member login).  In our virtual library, you can also give us suggestions on what books you feel would make a great addition to our collection.  We also accept book donations.  If you would like to donate books to our library, just see anyone on the board at the next chapter meeting.  Happy reading!

 

HDI Atlanta Poll

With the current instability in the economy, do you have concerns about losing your job over the next 6 months ?
 

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events

This calendar lists HDI Atlanta Events within the Metro Atlanta area. Want to suggest a meeting topic?  Request it!  We are always looking for ways to improve our program offerings and you input is valuable.  HDI Atlanta provides events and programs with the help of all of our valued sponsors!

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join

HDI has compiled the IT service and support industry's largest repository of white papers, metrics guides, benchmarking studies, and tools. Members can access information online, purchase discounted items through the HDI Global eStore, and network with other professionals through local chapters.

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cert

HDI teaches the customer service skills and service management processes required to provide quality IT service and support. Each HDI Certification reflects the level of knowledge required for specific roles, ranging from Customer Service Representative to Support Center Director.

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