BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//HDI Atlanta//Silkstart Technology Inc.//
BEGIN:VTIMEZONE
TZID:US/Eastern
BEGIN:DAYLIGHT
DTSTART;VALUE=DATE-TIME:20260308T020000
TZNAME:EDT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
END:DAYLIGHT
BEGIN:STANDARD
DTSTART;VALUE=DATE-TIME:20261101T020000
TZNAME:EST
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
SUMMARY:Atlanta - Creating a Sustainable Knowledge Culture in IT Support
DTSTART;TZID=US/Eastern;VALUE=DATE-TIME:20261015T113000
DTEND;TZID=US/Eastern;VALUE=DATE-TIME:20261015T133000
DTSTAMP;VALUE=DATE-TIME:20260519T180836
UID:6a0ca72451ea1f05f98f3dd1
DESCRIPTION:This event will highlight one company's journey in optimizing 
 their internal knowledge base\, leading to a 27% reduction in incoming 
 incident creation and improved IT relationships with clients across the 
 organization. More details will be released closer to the event date! 
LOCATION:Virtual - Link to be Posted Closer to Date
PRIORITY:5
URL:https://www.hdiatlanta.org:443/events/optimizing-your-knowledge-base
END:VEVENT
END:VCALENDAR